Janelle on the online chat help was very helpful in helping me understand the status of my order. I was a little concerned about one of my items being backordered based on what I saw on the website - she assured me that was not the case and that I...
...This torque spike is so severe that it not only turns the crankshaft, it actually twists the crankshaft ahead of its normal rotation and then the crankshaft rebounds...
