Janelle on the online chat help was very helpful in helping me understand the status of my order. I was a little concerned about one of my items being backordered based on what I saw on the website - she assured me that was not the case and that I...
...You don’t get that uneasy (I feel like something just broke) shifting feeling that’s common with a heavy knob or the insecure (am I really in gear?) feeling you get when a knob is too light...